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Tech Support to Remove Apple Logo at Startup

If you are getting persistent gray screen once starting your Apple Mac Mini, don’t ignore the issue. The problem is not that simple as you might be thinking, rather this may render critical data loss or other serious consequences. In common cases, as found by the tech support professionals, such errors occurs with Mac Mini systems running OS X 10.4 Tiger, 10.5 Leopard or 10.6 Snow Leopard. Affected systems display Apple logo, spinning globe or gear or a folder with flashing question mark on start up. However, you don’t need to worry much if your system is showing something like this. Online tech support service providers are there to help you with effective troubleshooting way outs.

Mac OSX experts first direct users resetting their operating system to fix the strange behavior. You can either go for the authorized service center or can talk to remote tech support companies who employ certified technicians to address customer issues. Both the way you can fix your problem but with remote computer repair companies you can get the job done for considerably less expense. However, let’s come to the process of resetting Apple Mac OSX.

First you need to disconnect the network cables from your Apple Mac Mini and detach all the peripheral devices. If the situation is causing due to any of the peripherals, this step will help you eradicate that. After booting your system the devices can be reconnected again. As tech support specialists suggest, you must boot your system in Safe Mode. In fact, this simple step of booting your Mac in safe mode can solve a thousand issues. Safe Mode booting takes comparatively greater time than normal booting as the process includes several tasks like disk checking and other operations. So, don’t be in hurry to complete the booting process. Allow the time it needs and wait until the process ends successfully.

After the booting process is done, your tech support vendor will direct you to reset Parallel Random Access Memory or Non-Volatile Random Access Memory. In most cases the problems come to end with these steps but if you are not that lucky user and the problem still persists, don’t panic, computer repair experts have ways to instruct you.

You need to reboot your system using Mac OS X Install Disk. To perform the task your computer support technician will direct you to start the system using the boot disk utility and check the hard drive consistency. Disk utility mainly works to detect and fix hard drive errors. Some technicians also direct to Erase hard drive and establish the Install utility as last resort. Here you can use the Stellar Phoenix Macintosh Data Recovery program to deal with consequent the data loss issues. According to computer support professionals, it is the most effective solution for all your even accidental data loss scenarios. You can also go with the Archive and Install options to keep your data safe.


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